We recently had a customer who purchased some speakers online, hey they were too cheap to be true… here’s the extract of our communication back to him.
“yes that serial number checks out. This particular set of speakers was shipped by Focal to Dubai distributor who recently lost his agency for trans-shipping (shipping stock outside his sales territory). He didn’t pay his bill, so of course he was able to sell off his remaining stock cheaply.
Unfortunately for you, the warranties has been voided on all the stock that he sold to major online vendors in Australia. Focal warranty is not international, it applies only in the region to which the stock was originally shipped. Focal track every speaker set by serial number so they quickly tell if speakers have been through the grey market.
If something goes wrong and you need warranty, it’s up to the online vendors to resolve it. That’s the down side of buying grey market product. On the up side, they were cheap.
They’re good speakers so you shouldn’t have a problem, but if you do, don’t be afraid to go back to the online vendors and get them to sort it.”
Eastcoast Distributors Pty Ltd
Focal “Our American Dream”: Elie Rothstein and Al & Ed’s Autosound
Focal “Our American Dream”: Scott Whitehead and Benchmark Motoring
Focal “Our American Dream” : Justin Wagner et Waves & Wheels
Focal “Our American Dream” : Kevin Martin de Dragonfly Cycle Concepts
Hundreds of great cars and all loaded with awesome Focal products! Find more at FocalCorporate YouTube channel
We’ve had some feedback on wiring up the Focal ISS165 and tend to agree it is a little confusing. But we are a French company so we don’t want to make it too easy for you!
I assembled a set of ISS165 and took some photos as below.
You’ll see there is one wire in the tweeter circuit that is not used, it is labelled Display. Tape that one up. It’s used when we wire these speakers on demo boards, it makes the tweeters a bit louder for a showroom environment. For in-car use where there are lots of reflective surfaces nearby (windows, windscreen etc) it’s better to have the tweeters run a bit quieter. So just ignore that extra wire, tape over it.
The tweeter and woofer outputs which I have twisted together in the photos go off to the amplifier or the deck if you don’t have an amp.